Refund policy
Refund and Returns Policy
Refund and Returns Policy
Effective Date: July 30, 2026
At cwkweogf.shop, customer satisfaction is our priority. We want you to enjoy your shopping experience and are committed to providing quality products and reliable service.
If you are not completely satisfied with your purchase, you may request a return according to the terms below.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must include all original packaging, tags, and accessories (if applicable).
- Proof of purchase must be provided.
To start a return request, please contact us:
Email: info@cwkweogf.shop
Please contact us before sending any products back. Returns without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error.
We recommend using a shipping method with tracking. We are not responsible for items lost or damaged during return shipping.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
Please provide:
- Order number
- Description of the issue
- Photos of the product
We will review your request and provide an appropriate solution.
Non-Returnable Items
Some items may not be eligible for return, including:
- Clearance items
- Final sale products
- Gift cards
- Personalized or customized items
- Products damaged due to misuse
For any return questions, please contact: